Learn about our program policies
A clear understanding of our administrative and program policies allows us to maintain a strong partnership and to offer the best possible support to our students. Please review our policy details carefully and contact us if you have any questions.
Please take special note of the following:
- Agents must provide the ELC with the student’s personal email address. The host placement information will not be sent until the UVic Homestay Program has received the student’s personal email address.
- Communicating directly with UVic Homestay hosts is not appropriate or tolerated. Communication with hosts must go through the UVic Homestay team at HomestaySupport@uvic.ca
- Due to Privacy policies, the homestay placement contract is intended for the student only.
- Any information received from or shared by the homestay family is for emergency purposes only and not to be used in any other capacity.
- Payment for homestay fees must be in cash, paid directly to the host by the student. Agents are not involved in homestay payments.
Frequently asked questions (FAQ)
The deadline for program application is five weeks before the start date of the program. The ELC recommends submitting the application as early as possible for two reasons:
- To allow enough time to apply for a visa / a study permit if necessary.
- To ensure that our Homestay staff has time to match you with a local family (if applicable).
Applications for on-campus English programs and online English programs are submitted through your Continuing Studies account. UVic Pathway program applications are submitted via PDF application form.
Please see step-by-step instructions on how to submit program applications.
The Homestay application deadline for programs beginning in September—including the Intensive English (ELPI) program and Monthly English—is July 1. The Homestay office may accept late applications if space permits.
For other programs, the Homestay application deadline is usually five weeks before the start date of the program. Homestay spaces are limited so we recommend applying as early as possible. Space in Homestay is not guaranteed.
No, you should only submit the $300 Homestay application fee. The student pays the monthly fee directly to the host.
Yes, the cost of dormitory accommodation is included in the total cost of the program, so you should collect the complete fee and submit this to the ELC.
Registration for a program is usually completed within three business days of receiving a student’s complete application online. Please remember to submit registration fees along with the application so there is no delay in preparing the student’s Letter of Acceptance (LOA).
Electronically by email. Paper documents can be couriered for a fee of $65 CAD. To request courier service, please indicate this when submitting the application.
The deadline for full payment of tuition and student services fees is 5 weeks before the program start date. A $100 late payment fee may be charged if tuition fees are not paid by this deadline.
Please note: Students who have not paid their tuition fees by the program start date cannot attend classes until their fees have been paid in full.
Agents are not required to send the ELC an invoice for commission payments. Commissions are processed two weeks after the program start date. If you are a new agent receiving your first commission payment, this process may take longer.
Commissions are paid by:
- bank wire (international bank)
- direct deposit (Canadian bank)
- cheque
If paying by bank wire, payments would be made via Western Union's GlobalPay service. A great benefit of paying through this service is that UVic can make payments using many more foreign currencies. We are encouraging agents to receive their commission payments in their local currency.
For those using a Canadian bank account and wishing to be paid by direct deposit, please contact the ELC so that we can follow up with you regarding the payment process.
In cases of delayed or refused visas, students are permitted to transfer programs once, upon paying a $100 CAD program transfer fee. To transfer programs, the ELC must be notified in writing before the program start date.
See full details on the ELC’s transfer and refund policies.
Yes, if you are an CICC (College of Immigration and Citizenship Consultants) member in good standing or a lawyer.
Once a student is registered, they may access the support of an International Student Advisor (ISA) at the Division of Continuing Studies, who provides non-academic support of immigration advice related to being a student (e.g. study permit, work authorization) throughout a student’s program of studies at DCS at UVic.
See full details on our immigration advising support for registered students.
Please view our page for new prospective agents to find out more about the process of becoming an authorized agent.