In order to bridge the skills gap (reskilling, upskilling, right-skilling), organizations need to create training programs that will meet the quickly evolving needs of the workforce. This means that the format and delivery of training programs must include just-in-time, bite-sized chunks of learning that fit into the employees’ workflow.
Performance and learning professionals need to engage in their own upskilling so that they can re-design existing content and develop new training programs that closely align with how people work and lead to improved job performance.
In this short, flexible, online micro-credential, performance and learning professionals will build on their existing skills and experience to meet the changing industry needs. They will learn to design and develop programs that align with the necessities of the evolving workforce and support employees to improve their job performance.

