Interpersonal Business Communication
Code: BMBA120
Apply this course towards:
Business Communication,
Business Administration – Diploma,
Business Administration – Certificate,
Digital Marketing
Course description
The primary goal of this course is to assist in improving the effectiveness of your interpersonal communication in a workplace and personal setting. As a participant, you will be challenged to examine the way you communicate, the effect that your communication has on others and the application of the course material in a workplace settings. This is a dynamic course structure, one that will require introspection and involvement.
This course examines communication from many perspectives and explores the skills that improve interpersonal communication, the communication between two people. The course will help to develop effective communication approaches for personal and workplace relationships through a thorough study of communication concepts.
View sample course outline (PDF).
Learning objectives
Upon completion of this course, learners will understand the:
- develop an understanding of the principles behind interpersonal communication
- recognize the skills that work to contribute to interpersonal communication
- identify effective communication strategies that apply to the workplace and personal settings
- describe the relationship between interpersonal communication and conflict
Registration details
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Continuing Studies statement on use of educational technology
Students will be required to have a NetLink ID for all online courses, as well as many campus resources. This course may require the use of education technology such as internet-based applications, cloud services, or social media. In order to complete this course you will be required to either consent to the disclosure of your personal information outside of Canada to enable use of these technologies, or work with the Division of Continuing Studies to explore other privacy protective options (such as using an alias or nickname).